Pet Policy
Trans Guyana Airways (TGA) is committed to providing a safe and comfortable travel experience for all our passengers, including those who wish to travel with their canine companions. To ensure the well-being of both passengers and pets, TGA has established the following guidelines for the carriage of dogs on board our aircraft.
- Vaccination Requirements:
- Passengers wishing to bring their dogs on board TGA flights must present a valid vaccination card upon check-in.
- The vaccination card should demonstrate that the dog has received all the required vaccines as specified by local regulations.
- For international travel, passengers must also provide the necessary importation/exportation permit as per the destination country’s regulations.
- PetCarriage Container:
- Dogs must be placed in an appropriate pet carriage container that meets TGA’s safety standards.
- The container should be well-ventilated, clean, and provide sufficient space for the dog to stand, turn around, and lie down comfortably.
- It should be securely latched and designed to prevent any escape during the flight.
- Advance Notification:
- Passengers must notify TGA of their intention to travel with a dog at the time of booking.
- Advance notification is essential to ensure that proper arrangements can be made to accommodate the pet and other passengers on the flight.
- Late notifications may result in the inability to accommodate the pet on the desired flight.
- PetCare During Flight:
- Passengers are responsible for the well-being and care of their dogs during the flight.
- Dogs should remain in their pet carriage containers throughout the flight.
- Passengers should provide necessary food, water, and any comfort items for their dogs.
- Passengers should also be prepared to clean up any pet-related messes promptly.
- PetBehavior and Safety:
- Dogs must be well-behaved and not pose a disturbance or safety hazard to other passengers or the flight crew.
- TGA reserves the right to refuse carriage of any dog that exhibits aggressive behaviour or poses a threat to the safety and comfort of other passengers.
- Liability:
- TGA will take all reasonable precautions to ensure the safety of pets during carriage, but passengers travel with pets at their own risk.
- TGA shall not be liable for any harm or injury to pets during the flight.
- Updates and Changes:
- TGA reserves the right to update or modify this pet carriage policy as needed. Passengers are encouraged to review the policy before each trip to ensure compliance with the latest requirements.
At Trans Guyana Airways, we strive to make every passenger’s travel experience safe and comfortable, including those who are travelling with dogs. We kindly request your cooperation in adhering to our guidelines, which are designed to ensure the well-being of both pets and passengers. For additional information or inquiries, please visit our website or reach out to our customer service team.
Effective Date: [Monday, September 4 2023
Our mission
To provide safe and reliable air transport services to our customers in Guyana and around the region.
TGA is proud of its reputation for providing our customers with a superior service dedicated to safety, reliability and customer service as our first priority.
Contact us
Call us at:
+592 222 2525
Email us at:
commercial1@transguyana.net
Address:
Eugene F. Correia International Airport, Ogle East Coast Demerara, Guyana